Purchasing a template gives you a license to use the product one time on a single site. If you wish to use a template one more than one site or location, an additional site license must be purchased. A license does not allow redistribution of the product in any form. If you are purchasing a template for a client project, be certain that you are selling your service to your client and not the product itself. You may not sub-license, assign, or transfer your license to anyone.
RTBWizards gives no warranty or guarantee for our template packages other than stated in our License Agreement. Browser compatibility should be tested by viewing the "see in action" version of the templates. We no longer support IE8 or older browsers. Please ensure that your browser works with the template. We cannot predict the future, so cannot guarantee how long a template work in a new software upgrade or browser release.
All templates remain the property of RTBWizards.com. In short, you own your content and imagery; we own the design.
Templates are frequently sold multiple times. We do not grant design copyright exclusivity to an individual who purchases one of our products. If you would like to purchase exclusive rights to a template, please contact us for details.
It has always been our policy to replace a lost template package for free within 90 days from the date of purchase. If this time has expired, send us an email with the date of your purchase and the template number. Once verified, your replacement template will be emailed to you as soon as possible during our normal business hours. We cannot, however, replace templates that have been retired and are no longer in our catalog. [$20]
If you have purchased a template for one web site, and want to use the same template for a different site, you can purchase an additional template license rather than buying the template again. Please note that you are purchasing a site license only and will not receive another download file. Any editing or changes, including logo or image replacement, will be charged at our normal rates. [$25]
If your template does not display correctly after you have made your changes, it is usually a minor issue like an embedded style or missing HTML tag. We can help you troubleshoot your code to find the errors.
If you feel you need a bit of extra help, we can arrange live computer-to-computer tutoring sessions at a convenient time in blocks of one hour. Telephone and live computer-to-computer support is limited to customers in US and Canada. [$75/hour]
Each template package requires that you have the appropriate software in order to open and edit the template files. For Expression Web templates, you are required to have the Microsoft Expression Web program, V4 with all Service Packs installed.
You may not use our products, whether modified or unaltered, on a disk, website, or any other medium and use it for resale purposes. If you would like to promote our products, please contact us for details.
You are allowed to make any changes and modifications to any template package to suit your needs. You may not remove the copyright information in the source code. Visual copyrights, for example the copyrights in the template footer, can be removed.
Re-use of any demo content for any purpose is strictly prohibited. The sample content is for demonstration purposes only. You should replace our sample content with your own BEFORE you upload the site to your web host.
We provide technical support for our products as quickly as possible during normal business hours. Note that it may not be possible to offer free support on products that have been heavily modified.
All sales are final. If there is a problem with one of the digital download products, we will make every attempt possible to fix the problem. We cannot, however, be responsible for an individuals computer settings that may cause non-specific template issues.