21614 Park Brook
Katy, Texas 77450
Yes, we are a real live place and don't sit in the cloud. It does, however, sometimes get pretty cloudy in my area. I don't know if many use snail-mail any more, but you can if you want to.
Want to talk to a real person without wading through an automated menu of options? Sometimes if we're busy, it will go to voicemail... but we try to answer all calls. Just note that I do not want to buy a car warranty.
Email is always a reliable choice. Just be sure to include your name and phone number. The more details you give, the better I can help.
And again, I'm not interested in crypto-currency, a better insurance plan, etc.
9:00 am - 5:00 pm CST
Monday - Friday
These are my hours. Well, sort of. Sometimes I'm up and in business mode early, and sometimes I work late. Anyone who owns their own business will understand the struggle.
While I understand that sometimes a person can become frustrated with a project, if you are calling or emailing for support, keep in mind I'm just an ordinary person.
I'd be glad to stay on call all day, but you would then have to come and do my laundry, clean my kitchen and walk the dog. Before you call or email for support...take a deep breath! I am here to help.
If you email and don't get a response within 24 hours, please try again. Occasionally a reply may have bounced or been trapped within a spam filter for one reason or another.
Please remember that while I am available to answer your questions, I occasionally go out to dinner, to a movie, take time off to celebrate a holiday, or just catch up on my sleep. I cannot offer 24/7 support. Remember the time zone....I'm in Central Time US! (I'm cranky if you call me in the middle of the night.)
Thank you. Now you don't have to come to my house and wax my kitchen floor!